Online Technical Requirements

We are continually upgrading our online services to provide you with the most valuable and secure online access. As we add new features and enhancements to our service, there are certain browser versions and operating systems that do not support these changes. We recommend that you use the latest version of the supported browsers available, keep your security settings up-to-date and that you enable JavaScript. In certain circumstances, we may block certain browsers and software from accessing our electronic services due to possible security risks and may not be able to inform you in advance.

The minimum encryption requirement for accessing your account(s) online is 128-bit encrypted browsers.

(Last updated: July 20, 2023)

To help provide you with the best online experience on our website, please be sure that your web browser and operating system meet our minimum requirements.

Microsoft EdgeTM	Firefox®	Safari®	Google ChromeTM
Version 79 or higher Download Microsoft Edge >	Version 63 or higher Download Mozilla Firefox >	Version 11.x or higher Download Apple Safari >	Version 70 or higher Download Google Chrome >

Microsoft EdgeTM	Version 79 or higher Download Microsoft Edge >
Firefox®	Version 63 or higher Download Mozilla Firefox >
Safari®	Version 11.x or higher Download Apple Safari >
Google ChromeTM	Version 70 or higher Download Google Chrome >

To provide our customers the most effective and secure online access to their accounts, we are continually upgrading our online services. As we add new features and enhancements to our service, older browser versions or Internet devices may not support these new standards. Upgrading to a new version will enhance your security and experience on our website.

Browsers such as Internet Explorer, Firefox, and Chrome may auto update to the latest browser version compatible with your operating system. If you’re using the latest version of a browser, there may be a slight delay in our supporting of it while we perform testing to ensure that it meets our strict security standards and is compatible with our online features.

Adobe® Reader® is required to access documents being provided to you in PDF format (for example, Online Statements or Tax Documents). To access some PDF documents on our site, you may be required to use a later version of Adobe Reader. Download Adobe Reader for free.

• For Mac users: If you access a PDF document from a Mac, the PDF may be automatically copied to its desktop or to an easily accessible download folder.
• For PC users: If you access a PDF document from a PC, the PDF may remain among its cached files.

Personal information such as Online Statements or 1099-INT tax statements may easily be accessed by others using the same computer if left on the desktop, in a download folder or in the cache. If you are in a non-secure location, be sure to delete the file after viewing it and empty the Trash (for Macs) and or clear your cache (for PCs).

Wireless devices (such as cell phones and pagers) must be text-enabled in order to receive messages via the Alerts Service.

We are continually upgrading our online services to provide you with the most valuable and secure online access. As we add new features and enhancements to our service, there are certain browser versions and operating systems that do not support these changes.

Please consult with your browser vendor and Adobe regarding the minimum hardware and operating system requirements that apply to the software versions you are currently using or wish to install.

Please Note: When you make changes to your computer software or equipment, our system may require you to re-confirm your identity online the next time you visit our Web site to conduct online transactions. This is for your own protection.

Microsoft Edge

1. Select Settings and more.
2. Select History.
3. Select Clear browsing data.
4. Select All time under Time range.
5. Select Browsing history and Cached images and files.
6. Click the Clear now button.

Firefox

1. In the Menu bar at the top of the screen click Firefox.
2. Select Preferences or Settings.
3. Click on Menu button.
4. Select Settings.
5. Select the Privacy & Security panel.
6. In the Cookies and Site Data section, click the Clear button.
7. Close the Settings page. Any changes you’ve made will automatically be saved.

Safari

1. Select History.
2. Select Clear History.
3. Select “All History” from the Clear dropdown menu.
4. Click Clear History to close the dialog box.

Chrome

1. At the top right, click the menu icon on the browser toolbar.
2. Select Clear browsing data.
3. Select All time for Time range.
4. Select Cached images and files and Cookies and other site data. Deselect other types of data.
5. Click Clear data

Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and the Google Logo are trademarks of Google LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iCloud Keychain, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.

Microsoft Edge is a trademark of the Microsoft group of companies.