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First Clearing Privacy Statement

First Clearing* provides execution, clearance, and settlement services for your firm’s customer and proprietary accounts. First Clearing is dedicated to protecting your privacy and providing the highest level of service. We want you to understand how we gather and may share client information at First Clearing and how we protect that information in everything we do.†

How We Protect Client Information

Keeping financial information secure is our responsibility and our commitment to you.

If you believe you are a victim of fraud or identity theft, please contact your firm for assistance, which may include placing holds on your accounts. Also, see the “Fraud and Identity Theft Assistance” section of our Privacy Statement for additional information..

How We Gather Client Information

The information we gather comes from a variety of sources, including:

How We Manage Information to Serve Your Needs

In the course of conducting business, we may disclose some or all of the previously described information about clients and former clients to our affiliates and nonaffiliated third parties, as allowed by law. For example, to serve your needs, we may provide all of the information we gather to:

We do not provide information about clients to other companies for their own marketing purposes. Our policies for sharing client information, both within and outside of First Clearing as described above, also apply to all of the information we have gathered about former clients of First Clearing.

Fraud and Identity Theft Assistance

If you believe you may be a victim of identity theft:

  1. Contact your financial services firm for assistance, such as to place holds on your accounts.
  2. Contact the Social Security Administration’s Fraud Hotline at 800-269-0271 to report fraudulent use of your identification information.
  3. Report the incident as quickly as possible to any one of the credit reporting agencies:
    • Experian - 888-397-3742
    • Equifax - 800-525-6285
    • Trans Union - 800-680-7289

    You should review your current credit bureau report to identify any unauthorized accounts or inquiries and ask the credit reporting agency about placing a Victim Alert Flag on your files.
  4. File a police report in your local jurisdiction and retain the report number and the name of the officer who took the report.
  5. File a complaint with the Federal Trade Commission (FTC) by contacting the FTC's Identity Theft Hotline: 1-877-IDTHEFT.

How to Protect Yourself

We recommend that you follow these security measures to protect and help prevent potential misuse of personal information about you:

We Strive to Maintain Accurate Information

We strive to maintain complete and accurate information about you and your accounts with Your Firm. If you ever believe that our records contain inaccurate or incomplete information about you, please let us or Your Firm know immediately. We are committed to resolving any inaccuracies as quickly as possible.

Credit Reporting Agencies

If you believe we have reported inaccurate information about your account to any credit reporting agency, please let us know in writing. Be sure to include your complete name, current address, Social Security number, telephone number, account number, type of account, specific item of dispute, and the reason you believe the information is wrong. Send your notice to: First Clearing, One North Jefferson Ave., St. Louis, MO 63103. We will investigate your concern and correct any inaccuracies we find. We will inform you of any actions we take.

If You Have Questions, Contact Us

We welcome the opportunity to answer any questions you may have about this statement or the safeguarding and confidentiality of information about our clients. Please contact your financial services firm or write to us at First Clearing, One North Jefferson Ave., St. Louis, MO 63103.

Other Applicable Laws

The practices described above are in accordance with federal law. You may have other protections under applicable state laws, such as those in Vermont, California, and Nevada. To the extent these state laws apply, we will comply with them when we share information about you. For example, Vermont law places additional limits on sharing information about Vermont residents. As long as they remain residents of Vermont, we will not share information we collect about Vermont residents to companies outside of First Clearing except:

We also will not share credit information about Vermont residents received from others within First Clearing except with the authorization or consent of the Vermont resident.

For Nevada residents: Nevada law also requires that we provide you with the following contact information:
First Clearing
One North Jefferson Ave.
St. Louis, MO 63103

Bureau of Consumer Protection
Office of the Nevada Attorney General
555 E. Washington Street, Suite 3900
Las Vegas, NV 89101
Phone: 702-486-3132
Email: AgInfo@ag.nv.gov

* Account(s) carried by First Clearing. First Clearing is a trade name used by Wells Fargo Clearing Services, LLC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company.
This Privacy Statement explains how we handle and protect information and replaces any Privacy Statements previously provided. The Privacy Statement applies only to consumers who are clients or former clients whose accounts are introduced to First Clearing by introducing firms and have established such relationships with First Clearing in the United States. The policies and practices described in this Privacy Statement are subject to change. This Privacy Statement is issued as of May 15, 2017.